Section 8 houses for rent in Desmoines, Washington

2020-05-04T16:18:00Z
We are first time renters so was anxious whether our application would be given priority The Property Manager Mark went above and beyond to assist us and to not make the process intimidating He set the bar high for customer service Our apartment building recently underwent renovation so the timing couldnt have been better Happy to call this place home

2021-10-04T19:49:26Z
The worst community apartments HNN is the management company with zero customer service every time you reach out to any of their leasing office staff they treat you like slave no respect at all I recommend customer service training for the leasing office staff they are hired to serve the community people pay rent and deserve some respect too much restricted 2021-10-04T19:49:26Z
The worst community apartments HNN is the management company with zero customer service every time you reach out to any of their leasing office staff they treat you like slave no respect at all I recommend customer service training for the leasing office staff they are hired to serve the community people pay rent and deserve some respect too much restricted rules all the tenants complain that someone from the staff is reporting to the Towing company and they pick your car in a glance I left the apartment and they charged me over 500 for things that were not legitimate first of all I gave the notice a month in advance they no one from the leasing office came for inspection at my presence days and days after I left the apartment they did the inspection without my presence and reported whatever they wanted I left the carpets 95 clean because I never used them directly I used my own rugs on the carpet but they were saying the carpet are dirty no proof at all we cleaned the whole unit but the leasing office was requesting official invoice from me they say we can only accept cleaning if done by a registered business There is a small bulb in the balcony since that is located outside the unit and it gets dusty they charge you for the dust on the that small bulb in the balcony so have these in mind never leave the apartment without inspecting at your presence if you leave they will charge you they way they want I hope this free advise help everyone to be more cautious Thank you more ... hide ...

2020-03-10T11:17:45Z

2020-07-10T20:06:16Z
This building gets a bad rep Alot of old and poor comments on the building I am the current maintenance guy I have been here for almost a year now and Id like to comment myself about the building and the issues mentioned such asnnBed bugsnThe waternTrash shootnCustomer servicennBed bugs when I first got here there was one room occupied by a couple of terribl 2020-07-10T20:06:16Z
This building gets a bad rep Alot of old and poor comments on the building I am the current maintenance guy I have been here for almost a year now and Id like to comment myself about the building and the issues mentioned such asnnBed bugsnThe waternTrash shootnCustomer servicennBed bugs when I first got here there was one room occupied by a couple of terrible hoarding tenants that lived with the bugs for close to a year before I got here and didnt mention it to the staff or seem to care Since then the tenants of concern have been removed and the unit professionally treated as well as other areas and units that may have been compromised and every single apartment that may have been effected by those peoples inactions have been treated cleaned and cleared by professionals of any bug They are treated monthly still to make sure the building stays bug free for the communities health and safety and their loved onesnnTo say that there is nothing being done is a flat lie Its been and being taken care of PeriodnnThe water when I first got here yes the water was safe to drink but had a smell to it and for some made peoples skin dry up This issue had nothing to do with the building The company that provides water to the surrounding area the Adriana and Des Moines as a whole stopped chlorinating their water several years back to save money since Ive been here a water filtration system and a water softening system have been added to correct this problem The water quality here now is far better and healthier than any type of water you will get from the great state of Washingtons tap even the skin Not one complaint sincennThe trash shoots when I got here the trash were closed for only 2 weeks some tenants were throwing items down the shoot that didnt belong there causing the compactor to breakdown such as furniture bed frames and box cardboard boxes To add to it there was no maintenance guy at the time to manage these kinds of issues So until the issue could be corrected the shoot was locked In the year Ive been here thats only happened once and for a day cause I was here to fix it the trash shoots are never locked and the trash and recycling areas are well managed and available to allnnThe customer servicennThe first front desk associate was aggressive and negligent worker and was fired The next front desk associate had some issues of their own They Sometimes came off abrasive and aggressive At heart they meant well but often didnt treat everyone fairly and since moved on to greener pastures and there is a new lady Jeanne the current front desk associate is completely different from the previous 2 She is extremely professional extremely knowledgeable and tries her best within company policies to make everyone here happy She treats every everyone with respect and kindness Not one complaint or issue since she has gotten here She is amazing her and the manager bothnnAlso before I got here there was an influx of bad maintenance guys that didnt do their jobs and didnt engage the residents hardly at all I keep the building in good condition and treat everyone with love and respect Just ask around for yourselfnnIts affordable and a wonderful community as a whole No building is gonna be perfect But I have never worked for a better group of lovely gals we are an amazing team We care for and love these people and are loved by themnnMost of these bad comments are very old or simply just not true to the current state of the buildingnnI personally love coming here Everyday is a joy to work with the staff and for the residents We have a great community Everyone here shares and is kind to one anothernnWords can be misleading but actions results and smiles speak louder than wordsnnCome visit and see for yourself just ask around more ... hide ...